“"No-nonsense” head of department Neil Smith’s background as in-house lawyer at Trafalgar House and Kvaerner gives him a "thorough understanding of contracts" and "ability to speak plain English" that clients respect. He led the team negotiating the contracts with the Scottish Prison Service and a myriad of subcontractors and designers, to which he brought the "commercial, efficient approach”.” (Chambers 2004 Legal Directory)